❓️ Important Guidelines for Uploading Your Passport
Follow these essential guidelines when uploading your passport image for Residence Application to ensure it is accepted without delay. A clear and properly formatted image helps speed up the processing of your application.
🎯 Who is this for?
This guide is for international students who need to upload their passport for their residence application as part of their application process.
📝 Step-by-step Instructions
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Take a clear photo of your passport.
Use good lighting and avoid any shadows. -
Make sure the passport is flat and positioned straight.
Do not curl the page or take the photo at an angle. -
Leave a clear margin around the entire passport.
Ensure the entire passport page is visible in the image. -
Check that all text is readable.
The image must be sharp and not blurry. -
Avoid including fingers or any other objects.
Only the passport should appear in the image.
📎 Accepted File Formats
You can upload your passport and other documents in various file formats. The Residence application upload folder accepts a wide range of formats, including:
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PDF
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JPEG / JPG
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PNG
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Other common image and document formats
⚠️ When uploading your passport image via the Update Residence Information menu, only JPEG, PNG, and GIF file formats are accepted.
See detail: How to Update residence Card and Passport Information
Good Example

Key Points:
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A clear margin is visible around the passport.
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The image is sharp and all text is readable.
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No fingers or objects appear in the photo.
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The passport is flat and photographed from directly above.
Bad Example

Common Issues:
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No margin around the passport.
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Blurry image, making text unreadable.
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Edges of the passport are cut off.
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Fingers or other objects are visible.
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The passport page is curled or taken at an angle.
💡 FAQs / Tips
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Tip: Use a scanner if available for the best quality.
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Tip: Avoid glare by taking the photo under natural light.