Frequently Asked Questions
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Financial Supporter
- ❓️ Can I Use a Birth Certificate to Prove My Relationship with My Financial Sponsor?
- ❓️ Do I Need to Include Tuition Fees That Are Already Paid in My Payment Plan?
- ❓️What Should I Do If I Cannot Submit My Student Loan or Scholarship Certificate?
- ❓️ Where can I get the Expense Statement format?
- ❓️ How to Enter Study Abroad Expenses Paid by a Student Loan
- ❓ What is the Average Cost of Living in Japan?
- ❓ Can I Have Multiple Financial Supporters?
- ❓ Can a Friend Be a Financial Supporter?
- ❓ Can a Retired Person Be a Financial Sponsor?
- ❓ How to Input Scholarship Details as a Payment Method?
- ❓ What to Do If My Scholarship Isn't Enough to Cover Living Expenses in Japan?
- ❓How Much Money Should Be in a Bank Certificate for a Student Visa to Japan?
- ❓ Is a Tax Certificate Without Annual Income Acceptable?
- ❓ How Recent Should a Bank Balance Certificate Be for Submission?
- ❓ Is it OK to submit a certificate of monthly income?
Name & Personal Info
Certificate Photo
Education & Work History
Application Form Input Details
- ❓️ What Language Should I Use When Entering Application Information?
- ❓️ Do I need to enter my spouse’s travel history to Japan in the application form?
- ❓️ Faculty/Course Name: What to Enter and How to Fix Save Issues
- ❓ How to Write Reason for Studying in Japan?
- ❓️ Should "Date of Entry" Reflect the Actual Arrival Date?
CoE Application History
Documents & Certificates
Upload Files
Specital Situations & Requests
- ❓️ Part-time Job Income Section Does Not Open
- ❓️ What should I write in the "Research Room Information" fields?
- ❓️ How Should I Register My Passport Information in SpeedVisa After Renewing My Passport?
- ❓️ Why did some checkmarks turn gray after I pressed the Submit button?
- ❓ How to Request Screen Unlock for Edits After Submission
- ❓️ Can I Bring My Family to Japan While I Study?
Technical Issues
- ❓️ What to Do If the Selected Language Does Not Display Correctly
- ❓️ Troubleshooting Errors or Issues During Input
- ❓ Submit Button Not Working After Uploading Files – What to Do
- ❓ Why Can’t I Press the Submit Button?
- ❓️ If You Can't Download Documents from SpeedVisa
- ❓ Troubleshooting Upload Issues with Smartphone-Captured Documents