🎯 Who is this for?
International students using SpeedVisa who need to replace a submitted document file.
❓ Question
I accidentally uploaded the wrong file to the document folder and clicked "Submit." Now the "Submit" button is disabled. How can I upload the correct file?
✅ Answer
Once you submit a file in SpeedVisa, the submission is locked and cannot be changed by you directly. To replace the file, your school needs to reset the submission status.
📝 Additional Information
Steps to Take:
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Contact Your School
Reach out to the administrative office of your school in Japan. -
Make a Clear Request
Ask them to change the document's status to "Rejected" so you can submit a new file. -
Example Message:
“I’d like to replace the file I uploaded in the [folder name]. Could you please change the status to ‘Rejected’ so I can upload the correct file?”
📌 How to Proceed
Once the school updates the status to “Rejected,” the “Submit” button will become active again. You can then upload the correct file and resubmit it.
📎 Alternative Contact Method
If you're already talking with your school through SpeedVisa Messenger, you can send the same request there.
⚠️ Important Notes
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You cannot replace the file yourself after submission.
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Only your school can unlock the submission by changing the status.
💡 Tips
Coming soon.
🧭 Related Links
Coming soon.