✅ Recommended System Requirements
To use SpeedVisa smoothly and securely, we recommend using the latest operating systems and supported web browsers. Using unsupported browsers or in-app browsers may cause unexpected behavior or prevent certain features from working correctly.
📝 Recommended Environment
1. Recommended Settings for PC Users
Windows
- Operating System: Latest version of Windows
- Web Browser: Latest version of Microsoft Edge or Google Chrome
⚠️ Important: Internet Explorer 11 is not supported. Support ended on September 17, 2021. Internet Explorer (IE) mode in Microsoft Edge is also not supported.
Mac
- Operating System: Latest version of macOS
- Web Browser: Latest version of Microsoft Edge or Google Chrome
2. Recommended Settings for Smartphone and Tablet Users
iPhone / iPad
- Operating System: Latest version of iOS
- Web Browser: Latest version of Safari
Android
- Operating System: Latest version of Android
- Web Browser: Latest version of Google Chrome
⚠️ Important: Do Not Use In-App Browsers
Some applications open web pages using their own built-in browser (known as an in-app browser).
Examples include:
- LINE
- Gmail
- Yahoo! Mail
- Other messaging, email, and social media applications
In-app browsers are not supported by SpeedVisa and may not function correctly.
When accessing SpeedVisa on a mobile device, please open the website directly in Safari (iPhone/iPad) or Google Chrome (Android) instead of using an in-app browser.
Possible Issues When Using In-App Browsers
You may experience issues such as:
- Buttons do not respond when tapped
- Applications or updates cannot be submitted
- Files cannot be uploaded
- Pages do not load or navigate correctly
- Error messages do not appear
- Certain features become unavailable
These issues may vary depending on the device, operating system, and application being used.
3. Using Unsupported Environments
If you access SpeedVisa using unsupported devices, browsers, or in-app browsers, you may experience:
- Display or layout issues
- File upload problems
- Buttons or functions not responding
- Missing error messages
- Features not working as expected
Issues that occur in unsupported environments are outside the scope of SpeedVisa support and maintenance.
4. Keep Your Software Updated
To ensure the best experience:
- Keep your operating system updated to the latest version.
- Keep your web browser updated to the latest version.
- Use supported browsers whenever possible.
Outdated software may cause compatibility issues and unexpected behavior.
💡 FAQs
Why is Internet Explorer not supported?
Internet Explorer is no longer actively maintained by Microsoft and does not support modern web technologies required by SpeedVisa.
What is an in-app browser?
An in-app browser is a browser that opens inside another application, such as LINE, Instagram, Facebook, Gmail, or Yahoo! Mail.
What happens if I use SpeedVisa in an in-app browser?
Some functions may not work correctly. For example:
- Buttons may not respond
- File uploads may fail
- Pages may not load properly
- Error messages may not be displayed
For the best experience, open SpeedVisa directly in Safari or Google Chrome.
Can I use Firefox or other browsers?
They are not officially supported. For the best experience, please use Google Chrome, Microsoft Edge, or Safari as listed in the recommended environment.