❓️ If You Can't Download Documents from SpeedVisa

🎯 Who is this for?

Students using SpeedVisa who are unable to download documents.

❓ Question

When I click a download link in SpeedVisa, nothing happens. How can I fix this?

✅ Answer

If clicking a download link does nothing, your browser is probably blocking pop-up windows. SpeedVisa uses pop-ups to open documents in a new window or tab for download.

To resolve this, you need to allow pop-ups for SpeedVisa in your browser settings.

📝 How to Allow Pop-Ups in Your Browser

🖥️ Google Chrome (PC & Android)

Option 1: From the Address Bar

1. Open the SpeedVisa page.

2. Click the lock icon (🔒) in the address bar.

3. Click “Site settings.”

4. Find “Pop-ups and redirects” and set it to Allow.

Option 2: From Chrome Settings

1. Open Chrome Settings.

2. Go to “Privacy and security” → “Site settings.”

3. Scroll to “Pop-ups and redirects.”

4. Add https://app.speedvisa.jp to the Allow list.

📱 Safari (iPhone / Mac)

iPhone:

1. Open the Settings app.

2. Go to Safari.

3. Turn off the “Block Pop-ups” setting.

Mac:

1. Open Safari.

2. Go to Settings or Preferences.

3. Select the “Websites” tab.

4. Click “Pop-up Windows”.

5. Find or add SpeedVisa and set it to Allow.

🌐 Microsoft Edge (PC & Mobile)

PC Option 1: From the Address Bar

1. Open the SpeedVisa page.

2. Click the lock icon (🔒) in the address bar.

3. Click “Permissions” or “Site permissions.”

4. Find “Pop-ups and redirects” and set it to Allow.

PC Option 2: From Edge Settings

1. Open Edge Settings.

2. Go to “Cookies and site permissions.”

3. Click “Pop-ups and redirects.”

4. Add https://s-visa.com to the Allow section.

Mobile (Edge App):

1. Tap the "..." (menu) in the browser.

2. Go to Settings → Site permissions → Pop-ups and redirects.

3. Turn off "Block" or ensure it is set to Allow.

🔄 If You Still Have Issues

Please contact us and tell us:

• Whether you are using a PC or smartphone

• The name of your browser (e.g., Chrome, Safari, Edge)

We will give you more specific instructions based on your device and browser.

💡 FAQs / Tips

• Why does SpeedVisa use pop-ups?
  Some documents need to be opened in a new tab or window for proper downloading. That’s why pop-ups must be enabled.

• Is it safe to allow pop-ups for SpeedVisa?
  Yes. Allowing pop-ups only for SpeedVisa is safe and does not affect other websites.

🧭 Related Link

Coming Soon