❓ Submit Button Not Working After Uploading Files

🎯 Who is this for?

Students using SpeedVisa who are uploading certificate documents but cannot submit them.

❓ Question

I uploaded a file in the certificate section but cannot press the blue button to submit documents. What should I do?

✅ Answer

This issue can often be fixed by refreshing your screen. It usually happens if you used your phone or browser’s back gesture instead of the in-app back button, which may cause a session error.

📝 Step-by-Step Troubleshooting

Refresh the Screen
- How to Refresh: Tap the refresh icon (a circular arrow) in your browser.
Try Submitting Again
- After refreshing, press the blue submit button again. In most cases, this will now work.

📌 Common Cause

Using Back Gestures:
This issue often occurs when you go back using your phone’s gesture or browser button instead of SpeedVisa’s internal navigation. This can interrupt the flow and cause errors with buttons not responding.

🚧 Ongoing Improvements

We’re Working on It:
Our team is aware of this issue and is working to make the platform more stable and user-friendly.

🙏 Apology for the Inconvenience

We apologize for any trouble this may have caused. Thank you for your understanding and patience as we improve the service.

💡 FAQs / Tips

Does this happen on all devices?
It can occur on both mobile and desktop browsers, especially when using gestures or the browser’s back button.
How can I avoid this in the future?
Always use the on-screen buttons provided by SpeedVisa to go back or move forward.

🧭 Related Links

Coming soon

❓ Submit Button Not Working After Uploading Files – What to Do

If you can't press the submit button after uploading a file in the certificate section on SpeedVisa, follow these steps to fix the issue. This may be caused by browser navigation problems.