❓️ What question is your article answering?Troubleshooting Errors or Issues During Input

International students using SpeedVisa to enter information for their residence application, and experiencing one of the following problems:

SpeedVisa may not work correctly on unsupported browsers or devices.
Make sure you're using the recommended environment:

Errors often happen due to incorrect or missing input.

Dropdown fields: You may have typed manually in a dropdown field.
This is common for the “Faculty/Course Name” field, especially if the school hasn't set up selectable options.

🔗 Faculty/Course Name: What to Enter and How to Fix Save Issues
Invalid characters:
- Make sure names contain only half-width (single-byte) English letters.
- Phone numbers should contain only numbers.
  If there's an issue, a red error message will appear below the field. Please correct the input based on the message.

This usually means that some required fields are still empty.

Unfilled sections (other than “Financial Support”):
Fields that are already filled in will be collapsed and show a green check mark.
Any sections still open likely contain unfilled fields. Please review those sections.
Unfilled “Financial Support” section:
Missing details are often in the “Detailed Information” part, especially under “Background and payment method.”
If your school says this section is not required, you can enter “N/A” to avoid leaving it blank.

If you’ve checked everything and the problem continues, please contact us using the form below.

Always use the latest version of a supported browser.
Avoid copying and pasting content from outside sources—it may include invisible characters that cause errors.

If you see an error or can't save your information on SpeedVisa, or if the green check mark doesn’t appear, this article explains what to check and how to fix it.