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❓ Why Can’t I Press the Submit Button?

If the “Submit” button is not working, it usually means some required sections are incomplete or there is a temporary system issue. This guide explains how to identify and fix the problem.

🎯 Who is this for?

  • Students submitting forms for status of residence on SpeedVisa

  • Users experiencing issues with the submit button not responding

Question

What should I do if I can't press the submit button?

Answer

There are two common reasons why the submit button may not be clickable:

1. Not All Checkmarks Are Green

  • What’s Happening?
    The submit button stays inactive until all required sections are fully completed. You’ll see green checkmarks beside each completed section.

  • What to Do:

    • Review each section on the form.

    • Look for any gray checkmarks—these mean the section is incomplete.

    • Tap the section, fill in any missing information, and save your changes.

    • Make sure all checkmarks turn green before trying to submit again.

2. All Checkmarks Are Green, But the Button Still Doesn’t Work

  • What’s Happening?
    Sometimes, even after all sections are complete, the submit button might not respond due to a display or system issue.

  • What to Do:

    • Refresh the Page: This often fixes temporary display glitches.

    • Still Not Working? Contact support directly via the help chat at the bottom-right corner of your screen.

📌 How to Proceed

  1. Double-check all form sections for completion (green checkmarks).

  2. Refresh the page if everything looks complete.

  3. If the problem continues, contact support through the chat tool.

⚠️ Important Notes

  • Do not skip any required fields, even if they seem optional at first.

  • Always save changes after editing each section.

  • Using an updated browser version is recommended for best performance.

💡 FAQs / Tips

  • Can I submit from a smartphone?
    Yes, but make sure your internet connection is stable and your browser is up to date.

  • I refreshed the page, but nothing changed. What now?
    Contact our support team using the help chat—we're here to assist you.

🧭 Related Links

Coming Soon