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❓️ Why did some checkmarks turn gray after I pressed the Submit button?

After submitting your information in SpeedVisa, you may notice that some green checkmarks have turned gray. This usually doesn’t mean there’s a problem. Here's what might have happened and what you should do next.

🎯 Who is this for?

International students using SpeedVisa to submit information for Residence Application to their school.

Question

I completed all sections in SpeedVisa and confirmed that all checkmarks were green. After I clicked the “Submit” button to send my information to the school, I later noticed that some of the checkmarks turned gray. Why did this happen, and what should I do?

Answer

In most cases, there’s no problem. Please wait for the school to contact you. If you are worried, feel free to reach out to your school directly.

📝 Additional Information

Here are common reasons why the checkmarks may change from green to gray after submission:

Case 1: The school deleted some unneeded information

  • While reviewing your application, the school may remove fields that are not required. This can cause checkmarks to turn gray.

  • ✅ No action is needed from you.

Case 2: The school enabled the online application feature

  • When this feature is turned on, new fields may appear that were not part of the paper application.

  • If the school needs you to fill in the new fields, they will contact you.

  • In some cases, the school will fill them in themselves, and you won’t be contacted.

  • ✅ Please wait for instructions from your school.

Case 3: SpeedVisa was updated and new fields were added

  • Occasionally, SpeedVisa adds new fields during a system update.

  • If you need to provide more information, the school will let you know.

  • ✅ Please wait to hear from your school.

📍 How to Proceed

  • If the school doesn’t contact you, you don’t need to do anything.

  • If you feel uncertain, you can contact the school directly to confirm.

⚠️ Important Notes

  • The change in checkmark color does not mean your submission failed.

  • Always check your email or messages from the school for further instructions.

💡 FAQs / Tips

  • You can still view and update your information after submitting, unless the school has locked the form.

  • Only green checkmarks are required before submission. Gray checkmarks after submission are often just due to updates.

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