❓️ Part-time Job Income Section Does Not Open
If the "Applicant’s income (from Part-time Job)" section does not open during your period of stay extension application, try force reloading your browser. This usually makes the input fields appear.
❓ Question
When I click Applicant’s income (from Part-time Job) in the list during my period of stay extension application, the input screen does not appear.
Because of this, I cannot enter the required information, the check mark does not turn green, and I cannot click the Submit button.
What should I do?
✅ Answer
We are sorry for the inconvenience.
This issue has sometimes been reported recently. We are currently investigating the cause, but the root cause has not yet been identified.
Please try force reloading the browser page while you are on the blank screen where the input fields do not appear.
In many cases, the input fields will appear after the page is force reloaded.
How to Proceed
- Open the blank screen where the input fields are not displayed.
- Force reload the page using the instructions below.
- Check whether the input fields are displayed.
- Enter the required information.
- Save the information.
- Confirm that the check mark turns green.
- Continue your application and click Submit when all required sections are complete.
How to Force Reload by Browser
Google Chrome
On Windows:
Press Ctrl + Shift + R
or
Press Ctrl + F5
On Mac:
Press Command + Shift + R
Safari
On Mac:
Press Command + Option + R
If this does not work, try the following:
- Close the tab.
- Open SpeedVisa again.
- Go back to the same section.
- Check whether the input fields are displayed.
Microsoft Edge
On Windows:
Press Ctrl + Shift + R
or
Press Ctrl + F5
On Mac:
Press Command + Shift + R
Important Notes
- A normal reload may not solve this issue.
- Please use a force reload, also called a hard refresh.
- Force reloading does not delete the information you have already saved.
- If the input fields still do not appear after force reloading, try closing the browser and opening SpeedVisa again.
- If the problem continues, please contact your school or SpeedVisa support and include a screenshot of the blank screen.
💡 FAQs / Tips
Q. What is a force reload?
A. A force reload refreshes the page and loads the latest screen data again. It is stronger than a normal reload.
Q. Will my saved information be deleted?
A. No. Information that has already been saved will not be deleted by force reloading the page.
Q. What should I do if I am using a smartphone or tablet?
A. Tap the browser reload button. If the input fields still do not appear, close the browser tab, open SpeedVisa again, and return to the same section.
Q. What should I do if the section still does not open?
A. Please contact your school or SpeedVisa support. Include the section name, your browser name, and a screenshot of the screen.