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❓️ Unable to Send Messages in Messenger

If you're getting an error when trying to reply to a message in Messenger, it may be due to the message length. Here's how to fix it.

🎯 Who is this for?

Students who received a message from their school via Messenger of SpeedVisa and are trying to reply.

Question:

I received a message from my school in Messenger, but when I try to reply, I get an error. Is this a system issue?

Answer:

Most likely, the error is caused by your message being too long. Messenger has a character limit of 1,000 characters per message. If you go over this limit, the message cannot be sent.

📝 Additional Information:

The error message may not clearly mention that your message is too long, which can be confusing.

How to Proceed

  • Check the number of characters in your message.

  • If it is more than 1,000 characters, split it into two or more messages.

  • Make sure each message is under the 1,000-character limit.

Important Notes

  • The system is not malfunctioning — it is working as designed.

  • We are considering improving the error message to make this clearer.

💡 Tips

  • Try writing your message in a separate app (like Notes) to check the character count.

  • Shorten your message by removing unnecessary words or splitting long explanations.

🧭 Related Links

Let me know if you'd like to add images or examples!